 |
Terminology
As with any profession, there is a lot of terminology. Below  is
a quick guide that we hope will help you. If not, please feel free to
give us a call, our number is at the bottom of every page. If you'd like
to visit us, please see our "
getting in touch " page.
Explanation of Relevant Terms
- Referral repair shop (AKA insurance preferred): A
registered collision repair shop that has entered into a contract with
your insurer agreeing to certain conditions, such as using L.K.Q. or
imitation parts versus OEM parts, and making repairs as specified by
your insurer which may or may not restore your vehicle to pre-accident
condition as specified in your insurance policy.
- L.K.Q. parts: Parts of like kind and quality made
by the manufacturer of your vehicle. These are used parts, generally
purchased from an auto parts recycler.
- Imitation parts (AKA
generic, after market, quality replacement):
"Knock off" parts made by
a company other than the manufacturer of your vehicle. These parts are
made to look like your vehicle's parts but may never have been crash
tested and are not covered under your vehicle's manufacturer warranty.
In addition, there are no provisions for recalls based on the safety
or performance of these parts.
- OEM parts: (AKA original equipment manufacturer parts):
Parts made by the original equipment manufacturer of your vehicle. These
parts have been crash tested and are subject to recall provisions under
the law based on safety and performance.
- Pre-accident Condition: The condition your vehicle
and its component parts were in immediately prior to the accident. In
Massachusetts, licensed damage appraisers are required to determine
the proper cost to restore your vehicle to pre-accident condition.
|
|
